CIQ ID: CIQ21909
Expiry Date: 30-12-2020
This Customer Service course teaches the basics of customer service and translates that knowledge into practical application. Students will come away from this customer service course knowing how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance their work experience. Students will learn the difference between internal and external customers and will find out how the development and implementation of a comprehensive customer service policy promote consistency in how customers are treated and keep customers happy.
Course Provider: 
Level 2 Certificate in Customer Service can help you in your personal self development and enhance your career prospects in the given field
The course has clearly defined aims and goals
You will be able to get help on this subject with the aid of our quick and easy support services The course is available to all levels of learners and compatible with modern devices
